Conditions of Use


I. General Conditions

1 Shop, located on the web at www.retroami.com.pl allows you to make purchases over the Internet.

2 Shop www.retroami.com.pl is owned by:

F. H. U. EDEN Komputery Daniel Dundelski
ul. Grota Roweckiego 3, 67-120 Kożuchów
Nip. 925-189-46-14
Regon 978118767

3 Address for correspondence:

F. H. U. EDEN Komputery Daniel Dundelski
ul. Grota Roweckiego 3, 67-120 Kożuchów
Tel: +48 68 355 35 82 / Mobile: 883 787 440
E-mail: sklep@retroami.com.pl

4 Purchase online store www.retroami.com.pl constitutes acceptance of these Rules.

II. Procedure for the submission and execution of orders

5 Order can be made by using the product added to the cart and then through the "Order".
To be able to properly perform the contract procedure, you will need to establish a user account with which you can also watch the status of your order.

6 The basic condition of their purchases are properly filled in the contact details along with a valid, existing e-mail address and telephone number at which you can confirm your order.

7 Order can be placed 24 hours a day throughout the year. Orders placed on weekdays after hours. 13:00, on Saturdays, Sundays and holidays - will be processed on the following business day.

8 In the event of circumstances preventing full or part-time execution of the contract, the company FHU EDEN Computers Daniel Dundelski reserves the right to suspend the execution of the contract - with the situation agree to immediately notify the Employer.

9 Orders which are incorrectly filled in the contact details (e-mail does not exist, or no phone) will not be considered.

10th FHU EDEN Computers Daniel Dundelski reserves the right to withhold the dubious contracts.

11th Prices of goods in online store www.retroami.com.pl are given in Polish zloty  (PLN) and include 23% VAT (gross price).

12th FHU EDEN Computers Daniel Dundelski issue a receipt or an invoice for the purchased product.

13th Delivery of goods is carried out in Poland through the Polish Post Office or UPS courier. Shipments abroad are delivered through the Polish Post.

14th All shipments are insured courier. Shipments carried by Polish Post are insured, if the client so chooses the finalization of the contract. Jezz customer will select uninsured shipping, in case it gets lost or damaged by the Polish Post, waive financial claims against the FHU EDEN Computers, for the purchased goods.

15th In case of loss of the consignment uninsured, FHU EDEN Computers return any amount of compensation it will receive from the Polish Post.

16th Orders can be paid by casch, bank transfer or PayPal. If paid by PayPal there will be additional money charged (4% of total amoount) to cover transaction insurance in PayPal service.

III. Warranty, Complaints and returns

1 For goods bought online RetroAmi warranty card is issued, the date the same as the document for purchase. The warranty period is two years, unless the information on the warranty card states otherwise.

2 When making a purchase, the buyer expresses an unqualified acceptance of the terms contained in the warranty guarantee card.

3 In case of complaint, the customer is obliged to provide the advertised component to the headquarters of FHU EDEN computers at his own expense packaging affording protection during transport. The device must be accompanied by any documentation that the client has received with the purchase of the unit and any accessories that are included and a description of the fault.

4 Lack of documentation and accessories, as well as the description of the defect may result in a negative consideration of the complaint.

5 The period of the complaint is normally 14 working days, but in appropriate cases, such as when shipping equipment overseas, it can be extended to 30 working days.

6 FHU EDEN computers after receiving the unit for warranty repair, subjected to the tests in order to confirm the proposed fault.

7 If the tests do not show the described damage, the customer will be charged for return shipping and testing equipment.

8 Once honored complaint, the goods will be sent back to the customer at the expense of FHU EDEN Computers.

9 Customer after the purchase of the goods has the right within 14 days of receipt for a refund and paid back the money.

10th Admission return to return the goods at their own expense, can not wskazaującym to use, in the original, undamaged packaging and with all accessories and manuals, accessories, cables, etc.

11th In the case of deficiencies, FHU EDEN Computers may refuse to refund or charge the customer the costs of missing items.

12th In case of positive decision of return, the customer will receive a refund of money paid, less the cost of shipping and handling charges if any caused by broken / missing parts of the returned set.

13th In case of refusal to accept the return, the customer will be required to make payment for the return of the unit back to him.

14th Money for returned goods are transferred to the bank account specified by the customer.


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